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Consumer support · Peru

Complaints Book

Tell us what happened. Your entry is recorded with its date, time, and a unique reference number for follow-up.

Location and entry type

Entry type

Claimant identification

Product or service identification

Product or service

Detail and claimant's request

The information submitted will be processed by the provider identified for the selected location only to record, address, and retain an audit trail of this entry, and to meet applicable legal obligations.

Submitting a claim does not prevent you from using other dispute-resolution channels and is not a prerequisite for filing a complaint with INDECOPI.